Three things your millennial employees are thinking but likely won’t tell you:
1. I can help you solve problems more efficiently and creatively.
Ask me to help you find solutions to challenges. If I know that you value my input, I will be more engaged in my work. I’m digitally native and may solve your problem quickly with technology. I also know my way around social media and search engines. If you want a fresh perspective, I’m one of your greatest assets.
TIP: Set aside time to bring young employees together to find solutions to ongoing challenges. They will generate ideas that could save you significant resources.
2. There may be some unspoken expectations you have of me.
We work and socialize very differently. My phone is my third arm. If you don’t want me to use it in certain circumstances, it would be helpful if you could be clear. I may also act more casual than you would prefer in the office setting. Please set expectations from the beginning so neither one of us is embarrassed.
TIP: The onboarding process is a great time to establish office norms. Make sure your young employees understand how you want them to dress, behave, address authority and customers.
3. I want to know that you care about me as a whole person.
I blur the lines between work and play, personal and professional. I want to feel known and cared for on a personal level, even at work. If I know you care, I’ll work a lot harder. I won’t quit on my friends, I WILL quit on my boss.
TIP: Millennials report that they want feedback once a month. Look at your feedback process and see if you can have more frequent (shorter) touch points so you know what’s going on in their world.
Want to know more about Millennials? Click here to register for our Spring Networking Workshop about Managing Millennials